In accordance with the Act on Specified Commercial Transactions in Japan, we provide the following information for our customers. This is an extension of our Terms & Conditions (https://laminah.company.site/en/products/pages/ter...) which apply to all sales regardless of purchaser’s location.
Company Name: La Minah Boutique 武藤愛理
Head of Operations: Mutou Ari / 武藤愛理
Address: 2103 Myōgimachi Sugahara, Tomioka, Gunma 379-0208, Japan
Phone Number: 0274-75-3056
The selling prices of products are indicated on each individual product page on our website.
3. Additional Charges
In addition to the selling prices, the following charges may apply:
(a) Consumption Tax: The consumption tax rate in Japan is 10% and will be applied to the total amount of the purchase, including the product price and shipping fees.
(b) Other Import Duties/Taxes: Japan Customs may apply additional import taxes/duties/charges at their sole discretion. The purchaser is responsible for all import clearance, customs, etc.
(c) Shipping Fees: Shipping fees vary depending on the destination, weight, and size of the package. The shipping fee will be displayed during the checkout process before you finalize your order.
Accepted payment methods: Credit card, Bank Transfer, & Cash on delivery.
Payment timing: Payments must be made at the time of order placement, unless otherwise specified in writing by a representative of La Minah Boutique.
Products will be shipped to the address provided by the customer at the time of order. Delivery times may vary depending on the destination and shipping method selected. Estimated delivery times will be provided during the checkout process.
(a) Returns: We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
(b) Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Orders may not be canceled.
For any questions, concerns, or inquiries regarding our products, services, or policies, please contact our customer support team via the following methods:
Email: Laminahboutique@gmail.com //
Phone: 0274-75-3056
Our international customer support hours are Monday through Friday, 9:00 AM to 5:00 PM PST. We strive to respond to all inquiries 24 hours during our regular business hours.
In the event of a dispute or disagreement between the customer and La Minah Boutique, we will first attempt to resolve the issue through negotiation and discussion. If a resolution cannot be reached, the customer may seek assistance from a competent consumer protection organization or pursue legal action as necessary. All transactions and terms shall be bound solely by the laws, rules, and regulations of Japan, without exception.
Please note that the information provided on this Specified Commercial Transaction Act page is intended to comply with Japanese regulations for online shops. The terms and conditions listed here may be subject to change without prior notice. Customers are advised to review this page and our Terms & Conditions page at https://laminah.company.site/en/products/pages/ter... periodically to stay informed about any updates or changes to our policies.
